Our Patient Portal is now accessible via the NHS App

As of Tuesday 23 July, all Gloucestershire Hospitals patients receiving reminders and digital letters will be notified via the NHS App, if you have it downloaded and notifications enabled.

If you do not open the notification within a few hours, you will receive a follow-up text message in the same way we send them currently. Patients who do not have the NHS App will continue to receive notifications and reminders in the way you do now, according to your preferences.

Some of our patients have raised concerns about phishing and safety when clicking on links from text messages, and while text messages from DrDoctor’s number 07860 039092 are always safe, the use of the NHS app removes the need to respond to text messages altogether, which we hope goes some way to alleviating this concern.

You can also log into your patient portal via the direct link at any time: drdoctor.thirdparty.nhs.uk. If you see the wrong Trust logo at the top, just click ‘sign in with another care provider’.

Alternatively, if you download the NHS App, you can tap on ‘Upcoming and past appointments’ then ‘Hospital referrals and appointments’ where you’ll see your Gloucestershire Hospitals appointment information. Tapping on this will open up a browser window for you to view the Patient Portal, provided by our partners at DrDoctor. By accessing via the app, you will not be required to enter any further sign-in information.

The NHS App is a fantastic way of accessing all things health in one safe, secure place, including prescriptions, GP and hospital appointments, referrals and waiting list progress. To read more about the NHS App, please visit the NHS England website.

If you have queries about the Patient Portal or NHS App, or would like further information on its functionality, please visit our Patient Portal pages..