Gloucestershire Royal Hospital
0300 422 6702
8am - 4pm
Cheltenham General Hospital
0300 422 4363
8am - 4pm
We aim to provide a responsive, supportive and comprehensive specialist nursing service throughout the county to patients who need a colostomy, ileostomy, urostomy or internal ileo-anal pouch.
On this page
We provide the following services for our patients:
- Pre-operative counselling/support/education
- Peri-operative support/teaching
- Community visits
- Monthly community clinics
- Provision of product samples
- Prescription reviews
- Private sector
- Training/education for multi-disciplinary/community
We also offer training for healthcare professionals at a nominated venue or organisation. Please contact us for more information.
Patients coming for surgery, which may result in the formation of a stoma, are seen at pre-admission clinic or in the stoma care clinic. We provide our patients with information leaflets, samples of appropriate appliances, a training DVD and a training stoma device.
The importance of correct positioning of the stoma will be discussed and demonstrated during the pre-admission appointment.
Contact details and, where possible, a named stoma nurse will be provided.
Patients are seen again on the day of admission when we will check the understanding of the surgery and discuss the stoma.
Our stoma nurses are available Monday to Friday from 8am to 4pm. Messages can be left on the answer phone outside of these hours.
The stoma nurses provide assessment and treatment of stoma-related problems.
They will provide teaching and support on stoma care to patients and carers which include:
- Changing the stoma pouch
- How to maintain healthy skin
- Dietary issues
Supporting carers as required.
All necessary stoma equipment will be provided whilst patients are in hospital.
Patients are provided with a pack containing:
- Disposal bags
- Dry wipes
- Skin protection wipes and adhesive remover if necessary.
Discharge from hospital
All patients are provided with:
- One month’s supply of pouches
- Information on how to contact the department
- Information leaflets on support groups/dietary information/clinic times/information on caring for their stoma
- Information on how to obtain more stoma pouches either from their GP/local pharmacy or a dispensing contractor
- Date of first telephone contact will be arranged.
After discharge from hospital, we will:
- Telephone our contact within one week of discharge
- Make a home visit or clinic appointment arrangement for one week to ten days after discharge
- Attendance to the patient's nearest stoma care clinic will be arranged when appropriate for regular review.
After initial post-discharge care, patients can attend a clinic or request a home visit (restrictions apply on home visit availability) if they experience any problems or have any queries.
Our stoma care nurses may be contacted by telephone to discuss any problems which do not require an appointment, for example any dietary queries or prescription problems. Healthcare professionals also have the option of contacting the stoma care nurse by email or bleep.
Useful contact numbers
Gloucestershire Royal Hospital: 0300 422 6702
Tuesday mornings 9am–12.30pm
Thursday nornings 9am–12.30pm
Cheltenham General Hospital: 0300 422 4363
Monday mornings 9am–12:30pm
Wednesday mornings 9am–12:30pm
Outpatients Department, Cirencester Hospital: 0300 422 4363
4th Tuesday each month 9:00am–12:30pm
Outpatients Department, Lydney Hospital: 0300 422 6702
3rd Tuesday of each month 9am–Midday
Outpatient Department, North Costwalds Hospital, Moreton in Marsh: 0300 422 4363
3rd Friday each month 9.00am - 12.30pm
Bowbridge outpatient clinic, Stroud General Hospital: 0300 422 6702
2nd Wednesday each month 1:30pm–4:00pm
Outpatient Department, Tewkesbury Hospital: 0300 422 4363
1st Tuesday each month 9.00am–12.30pm
Outpatient Department, Vale Hospital, Dursley : 0300 422 6702
1st Tuesday of each month 1:00pm–4:00pm